This Privacy Policy explains how Elivyn (“we,” “our,” “us”) collects, uses, and discloses your information when you use our websites, products, tools, promotions, or any other services covered under this Policy (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Services.
We collect information in two ways:
a) Information you provide directly
Name, email address, phone number, and business details.
Brand assets, content materials, and preferences related to the Services we provide (e.g., marketing preferences, design requirements).
Payment and billing information.
Feedback, inquiries, and other communications with us.
b) Information collected automatically
We may automatically collect device and usage information when you access our Services, including:
IP address, browser type, operating system, device identifiers.
Location data (general, based on IP).
Website usage data, such as pages visited, time spent, and interaction patterns.
This information may be collected through cookies, tracking pixels, and similar technologies. These help us personalize your experience, improve our Services, and maintain security.
Elivyn uses the information we collect to:
Provide and deliver our Services, including Content Creation, Virtual Assistance, Website Design/Development, and All-in-One Packages.
Authenticate users and manage accounts.
Process transactions, send invoices, and deliver confirmations.
Communicate with you about your projects, updates, and service-related notices.
Personalize and improve your user experience.
Conduct internal research, analytics, and service optimization.
Send marketing communications if you have opted in to receive them.
Detect, prevent, and address fraud, misuse, or other illegal activity.
Enforce agreements, including our Terms and Conditions.
Important: We do not sell or share your data with third-party lead-generation services.
We may share your information with trusted subcontractors and service providers who help us operate our business, including:
Cloud storage and hosting providers.
Marketing and analytics partners.
Payment processors.
Customer support and project management providers.
These partners are contractually bound to use your information only as needed to perform their services.
We may use third-party analytics providers (e.g., Google Analytics) to understand how our Services are used and to improve performance. These providers may use cookies and similar technologies to collect information about your activity.
We may also use third-party advertising partners to display relevant content and promotions. These ads may be based on information about your use of our Services or other websites.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect functionality.
At this time, we do not respond to browser-based “Do Not Track” (DNT) signals, as no consistent industry standard has been established.
You have the right to access, update, or request deletion of your personal information. To make a request, please contact us at info@elivyn.com.
We will retain your data only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Our systems may be located in the United States and other countries. By using our Services, you consent to the transfer of your information to these locations, acknowledging that laws may differ from those in your country of residence.
Our Services are not directed toward children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
Our Services may contain links to third-party websites. Elivyn is not responsible for the privacy practices or content of those external sites.
California residents have the right to request information about how we share personal data with third parties for direct marketing purposes. Elivyn does not sell personal data.
Under the California Consumer Privacy Act (CCPA), residents may also request to opt out of data sharing where applicable.
We may revise this Privacy Policy at any time. Updates will be posted on our website, and your continued use of the Services constitutes acceptance of the updated terms.
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
